Size & Measurements

Our model Jonathan is 1m83 and wears a size L

Our model Sofie is 1m69 and wears a size XS

My order is damaged or wrong?

If an order arrives damaged or the delivered products aren’t the same as what you ordered, please let us know and contact info@rene.zone. We will try to arrange a replacement. It is important to take a picture of the products you’re unsatisfied as a proof before contacting us.

Can I follow my order?

A shipping confirmation email with tracking number will be sent to you as soon as we dispatch your order. Use this link to follow your order.

I want to return my order?

If you change your mind about an item you must notify us within 10 days after having received your purchase. To return an order please contact info@rene.zone  and await our return confirmation and shipping details. When received, you can return your order by the following procedure.

Make sure the product is still in perfect condition; we have the right to refuse any returns that not match this criteria.

Place the product in a shipping box or plastic bag.

Enclose the original sales receipt to the product.

Write RETURN on the package to ensure a faster expedition.

The return and financial responsibility are yours until it reaches RENE and is confirmed by a delivery confirmation. Please notice that we can’t exchange your items to another size. Instead we will send you an discount coupon for your next purchase on www.rene.zone. The amount of your discount coupon will be the cost of you original order and will be deducted from the total amount of your next purchase.

Free shipping on returns in Belgium.

Please use the following adres:

Naamsevest 42
3000 Leuven